Make sure your customers are always up to date

Email and the internet has made it much quicker and easier to communicate with your distributor customers, and GATEWAY takes this to the next level.

GATEWAY links seamlessly with Trade Only VISION, the distributor's essential research, quote and order processing tool, allowing you to provide users with instant product updates, special prices, and order status updates.

No more re-keying, no more telephone calls chasing order status updates, delivery dates and consignment numbers - just hassle free customer service.

When a VISION distributor sends you a purchase order, as well as the traditional emailed PDF, the order details are sent to your GATEWAY.

You can then acknowledge the order in one click, and send updates throughout the decorating process, including delivery dates and even consignment numbers.

Distributors receive these updates straight into their VISION system, so you'll see a dramatic reduction in the number of calls you receive chasing status updates - while providing excellent customer service into the bargain.

In turn, the time the distributor saves chasing this information means they can spend more time selling your products!

You'll be able to export order details from GATEWAY as a spreadsheet or .xml file for entry into your back office software.

The option is available to integrate GATEWAY with your back office software so you don't have to re-key any of the product information.

We have extensive experience of integrating with third party software packages so do contact us to discuss your requirements.